FAQ
hyundai
1.The steering wheel vibrates at certain speeds, usually between 50 and 70 miles per hour ?
A. This is usually caused by a front wheel out of balance. If you feel the vibration only in your seat, it's probably a rear wheel. In either case it pays to have all 4 wheels balanced at the same time. You will be surprised at the difference it will make in the way the car will ride.
2.My car drifts to the left or to the right when I let go of the steering wheel on a straight and level road ?
A. Yes, under the Motor Vehicles Acts, it is mandatory for all motor vehicle to be insured, failing which the cars cannot be registered. One can be penalized if found driving vehicle without a valid insurance cover.However! It is entirely up to the customer to decide whether he would prefer a third party insurance cover or comprehensive insurance.
3. When I drive down a straight road, the spokes of my steering wheel are not centred ?
A. This is also a wheel alignment problem, but one that is easy to correct by doing a wheel alignment. However, make sure the mechanic checks for worn or damaged parts. If the problem appeared suddenly, possibly after you hit a pot-hole or curb or something like that, then you've most likely have sustained some damage which should be checked as soon as possible to avoid serious tyre wear.
4. There is a humming noise coming from my tyres on a smooth road ?
A. Possibly you haven't rotated your tyres in a while, check the rear tyres. Run your hand around the edge of the tread, first in one direction, then the other (Note: Be careful not to injure yourself on debris or exposed steel belts on the tyre). You are looking for a "saw-tooth" wear pattern between the tread blocks. If the tread is smooth in one direction but jagged in the other direction, you may have found some of the noise. Try rotating the tyres.
5. My car engine heats up very frequently. What should I do ?
A. Turn off the engine and after about that an hour check coolant level. Top up the coolant in the radiator if found less. Restart the car and check the temperature gauge. If the car overheats again, get it checked immediately as most cars shouldn't overheat. The reason could be a clogged cooling system or a weak radiator cap. It could even be a clogged cooling system or a weak radiator cap. It could even be a non-functional radiator can or a blown fuse.
6. The engine oil in my car leaks. Will it cause any damage ?
A. Leaking engine oil can severely damage the engine of your car. If the amount of leakage is very high, immediately top up the engine oil and get the leakage checked/repaired at the earliest. A sustained leakage may drain the entire lubricant from the engine causing damage to the critical engine components. Driving the car in such condition may also lead to Engine seizure.
7.I haven't changed the engine oil for the last six months. Is it ok ?
A. Most of the cars these days have a longer service interval owing to the better grade of Engine Oil used during the service. All manufactures specify the Service interval both in terms of time and distance traveled and the same should be adhered to. If the ca is being put to rough usage (hot weather, dusty condition etc.) the service should be done more frequently (Refer manufacturer's recommendation). If you are not using your car during the cold winters change the oil at the beginning of the season and change it again once you take the car out.
?8. I use 10W-40 engine oil in my new car. Will it affect the engine life ?
A. Most car manuals carry an exhaustive list of carious grades of engine oils to be used in dirrenent conditions (Temperature/Operating conditions etc.). some types are recommended for conditions below 20 degree For 0 degree F, while others are to be used for above 100 degree f. Any Engine oil grade not mentioned in the exhaustive list should not be used in the car. While getting your car serviced always ensure that the Service Station is using Manufactured-recommended brand and grade of Engine Oil.
9. Is it important to flush and bleed the brakes on a regular basis ?
A. Yes! Once every 24 months or 24,000 miles, the brake system should be flushed and bled. The brake hydraulic system is a sealed system, but over a long period the brake fluid which is hydroscopic in nature might absorb moisture through micro pores of rubber hoses. Opening and closing of the reservoir cap being a fairly frequent aspect, speeds up the process of moisture intake. When moisture enters the system, it can cause corrosion, which eventually leads to either oil leaks or sticky components. Another problem that can develop is spongy brake due to vapour lock as a result of reduced boiling point.

f the fluid is flushed every two years, the moisture will be removed from the system and the boiling point will be returned to an acceptable level. So, not only will flushing the brake system prevent corrosion and premature wear of hydraulic components, but can also keep your brakes from going to the floor when they get hot!

10.Which is better, synthetic oil or conventional oil ?
A. Use a conventional oil and change it at the proper intervals to protect the engine. If your vehicle is subject to extreme conditions, such as sustained high speeds or high loads, extremely dusty conditions, racing, towing, use of a turbocharger, etc., the use of synthetic oil may be recommended. The key is to use the proper oil change interval according to your situation.
11.My mechanic wants to change the fuel filter of my car, but the car runs fine. Why should I change it ?
A. Replacing the fuel filter is a preventive maintenance; it is not supposed to be a repair. The fuel filter is very important as it removes dirt from the fuel that can get into the fuel injector and cause driveability problems. If you wait too long to change a fuel filter, it can get damaged by the dirt and leak internally, causing dirt to flow through the filter. If the filter gets clogged, your engine performance will suffer and your fuel pump may work too hard, causing it to wear prematurely. Change the filter before it gets too clogged.
12.Can you suggest a method that helps me detect weak battery in my car ?
A. The only accurate way to detect a weak battery is with professional equipment. However, you can do the following as part of the routine care: Scrap away corrosion from posts and cable connections; clean all surfaces; re-tighten all connections. If battery caps are removable, check fluid level every month.
13.Can checking and replacing Air Filters improve fuel efficiency ?
A. Yes, definitely! Replacing a clogged air filter can improve your car's gas mileage by as much as 10 per cent. Your car's air filter keeps impurities from damaging the inside of your engine. Not only will replacing a dirty air filter save gas, it will protect your engine too.
14.Is auto insurance mandatory ?
A. Yes, under the Motor Vehicles Acts, it is mandatory for all motor vehicle to be insured, failing which the cars cannot be registered. One can be penalized if found driving vehicle without a valid insurance cover. However! It is entirely up to the customer to decide whether he would prefer a third party insurance cover or comprehensive insurance.
15.What does Third party insurance cover ?
A. Third party insurance covers you against death or injury (caused by your vehicle) to pedestrians, passengers and pillion riders, occupants of other vehicles, and outsiders other than passengers, for unlimited amounts it also covers you against injury caused by your vehicle to the vehicle's drivers, cleans, and other employees used for running the vehicle. In case of taxis, buses or auto-rickshaws, it insures owners against death or injury caused to the passengers by their vehicle.
16.What does Comprehensive insurance cover ?
A. Besides covering the entire set of benefits of the Third party option, Comprehensive insurance also covers any loss or damage caused to the vehicle due to accident, fire, explosion, self-ignition, lighting, burglary house breaking, theft, riots and strikes, earthquakes, flood, type cop hurricane, storm, cyclones, malicious acts and terrorism. It also covers the cost incurred in towing the vehicle in case of an accident.
17.What is the period of insurance ? When does one pay the premium ?
A. Motor insurance policies are issued for a period of 12 months and terminate at midnight on the date of expiry. Hence in order to avoid any uncovered moments and enjoy the insurance cover continuously it is advisable to pay the premium on or before the expiry date.
18.Under what circumstances will a person not be able to claim insurance ?
Insurance cannot be claimed in any of the situations mentioned below: Any damage caused to the car as a result of regular wear and tear or depreciation, mechanical and electrical breakdown or due to parts failure or breakage. When a person other than the driver drives the car stated in the driver's clause, or the driver is drunk. Incase of war or nuclear danger. When vehicle is driven outside India.
19.How do I claim insurance ?
A. The first step which one needs to take to claim insurance in case of vehicle theft or accident is to call the insurance agent immediately. Information of the incident and take his advice as to what documents or proof of incidents would be required to support your claim. It is important that you keep a record of all the related documents and expenses, as they will be required at the time of reimbursement.
20. Where will I get the payment from ?
A. As per guidelines issued by the insurance Regulatory and Development authority (IRDA) the customer can receive the payment from the insurance company against the production of the invoice generated by the workshop for the repair work done on the car. Thus the customer hasn't first settle the bill with the workshop before making a claim for reimbursement. The insurance company reimburses the amount to the customer only after verifying the case and as per the norms laid down by IRDA.
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